How we clean your carpets

At 100% we use a method called HWE or "hot water extraction", this is the most widely used method for cleaning carpets in the world.

What is "Hot Water Extraction"?

This method is often call "Warm Water Extraction", "Hot Water Extraction" or "Steam Cleaning" and is the cleaning method nearly all carpet manufacturers and carpet fiber producers recommend.

This is the only cleaning method classified as "deep cleaning". All the others are considered "light surface cleaning" because they are incapable of removing soil deep in the pile. Also, all other methods leave large amounts of cleaning agent in the carpet after cleaning.

The maintenance brochure published by the world's largest carpet manufacturer, Shaw Industries , recommends this method, because its own research indicates that it provides the best capability for cleaning.

This method is frequently called "steam" cleaning due to the fine spray of water used to force dirt out of the carpet which is sucked up by the vacuum slot immediately in front of the spray. Seldom is real live steam used, however. This process consists of spraying a solution of water and detergent into the carpet pile and recovering the water and soil with a powerful vacuum into a holding tank.

So how are we different from the rest?

We use genuine 110º STEAM, most others use only hot water at around 80º (not much hotter than out of a tap) which simply does not cut through normal soiling, at the same time we don't over expose the carpet to high temperatures so as to avoid heat damage to the fibers, when cleaning delicate items we decrease the temperature with special air movers that keep the fibers cool and dry.

Your carpets will not get dirty quicker with our system!
When your carpets or upholstery are cleaned with a solution such as an alkaline powder anything that is left in the carpet will attract dirt if not treated, that is why at 100% we always use a specially formulated conditioner that leaves your carpet neutral, as it was when it was first bought. We do not charge extra for conditioner, we do not charge extra for spillages and stains either, unlike most companies.